By Erica Svehlak
True Reflection – Skin Professionals is truly remarkable. Let me start off by saying, I have not had a facial since 2014 when I was in cosmetology school and learning the basics to pass the state board test, so, I was a bit nervous going in for my first “real” facial. But upon entering True Reflection – Skin Professionals, I knew I was in good hands. Nicole, the owner, met me at the door and immediately offered me water and a mimosa as I filled out some paperwork about my skin type, skin care routine and allergies. That alone gave off a very professional vibe to me, especially since that is occasionally missing at spa-type places.
When we got into the room to start the facial, Nicole asked me a series of further questions about my skin and was willing to address any concerns I had – Another small, but reassuring detail. After our conversation, she reviewed my paperwork and suggested the type of facial that would best fit my needs, as well as answered any questions or concerns I had about the process.
For some background, I have fairly average skin with occasional localized breakouts and dryness. I also suffer from some particularly pesky dark circles under my eyes. Because of this, my main concerns were rejuvenating my skin to have a more natural glow (hopefully cutting down on the amount of makeup I need to wear!) as well as wanting to do something about those dark circles. Nicole took into account those objectives as well as the qualities of my skin, and suggested we do the ChicBD HydroInfusion facial – one that was particularly well-suited to hydrating the multiple layers of skin on my face.
Before we got started with the full facial, however, Nicole began a process called “dermaplaning” on my face. Dermaplaning is essentially just the process of removing all of the dead skin and peach fuzz across the face in order to ensure that the services and products used later in the facial can really penetrate deeply into the skin, guaranteeing that the client receives the full benefits of the treatments.
From there, she went on to complete the rest of the facial which included the hydroinfusion, CBD-infused products and a peel. I’ll be honest, I was a little hesitant about the CBD products – but after Nicole explained their organic nature, health benefits and reassured me of their safety, I felt completely confident in her suggestions. We ended the facial by using a High Frequency laser emitter across my face – a process that helps prevent those all-too-common post-facial breakouts.
The entire service was wonderful from beginning to end. Nicole made sure to address my every concern, and even gave me some advice on products to use and tools and techniques to apply to my beauty routine going forward.
After telling her that I wasn’t completely satisfied with my current cleanser, she even suggested a new CBD-infused one that I have completely fallen in love with.
Throughout the process Nicole was beyond willing to educate and consult with me, while also not coming off as condescending or paternalistic – another quality that can be hard to find at some spas. The best way that I can describe the day is that I entered True Reflections feeling self-conscious about leaving the house without makeup on and left with a huge smile across my face and so much confidence in my skin.